Special Districts > Crestline Sanitation District > Wastewater Services > Emergencies

ALL EMERGENCIES CAN BE REPORTED BY CALLING THE DISTRICT OFFICE BY TELEPHONE: (909) 338-6682.

During regular work days and hours our office staff will respond to District related emergencies. On Holidays and Off Hours, messages are passed along to designated District Staff Members from the District Office answering machine and forwarded via the District's telemetry / auto call system. For your safety, please never open a sewer manhole!

Our trained employees have the safety equipment necessary to check the manholes to make sure that there are no dangerous gases present. In addition, our manholes are very heavy; by lifting them, you could hurt your back. The Maintenance Staff at Crestline Sanitation District will respond, ASAP, to your request for service. Please call us first if you experience any of these inconveniences (909) 338-1751.

  • Sewer stoppage

  • Manhole cover off/broken

  • Noisy manhole

  • Cave in

  • Open manholes
  • Overflowing manhole
  • Flood: street, basement, living area
  • Broken line
  • Sewer odor

The Maintenance Section routinely maintains our sewer mains to keep them flowing freely. We televise-inspect and clean the lines on a scheduled basis. But did you know that there are some things that you can do to maintain your building sewer?

  • Ask a licensed plumber about preventative maintenance on problem sewer lines.

  • Call CSD if you have any questions about your sewer line.

  • Contact CSD if you need to make Building Sewer repairs. (Note: Your building sewer is that portion from just outside the structure to the Public Sewer).

  • Use only a licensed contractor to make necessary repairs.

  • Consider installing a backflow preventer to prevent flooding in your building.

  • Recycle oil, paint, and other toxic materials at a recycling center.

  • Remember that storm lines, streets, sidewalks, and trees in public rights-of-way are maintained by other agencies.

  • Don't plant a trees directly over a sewer line. Roots can block YOUR sewer!.

  • Don't dig without calling Underground Service Alert (1-800-227-2600) at least two days prior to digging.

  • Don't proceed automatically with an expensive repair Always get a second opinion.

  • Don't use an unlicensed, unknown contractor to make repairs.

  • Don't forget to locate cleanout in front of building, prior to having a stoppage.

  • Don't pour anything toxic down the sewer or storm drain.

  • Don't open a manhole for any reason, Call CSD, we will do this for you.


Homeowners wanting to take good care of their sewer system should make note of the following items that should never be flushed down the drain or toilet. These materials have the potential to contribute to sewer system blockages and also cause additional wear and tear on the wastewater treatment works.

Take care not to flush the following:

  • coffee grounds

  • disposable diapers

  • sanitary napkins

  • cigarette butts

  • gauze bandages

  • paper towels

  • dental floss

  • kitty litter

  • tampons

  • condoms

  • fat, grease, or oil

  • egg shells

And NEVER flush chemicals that could contaminate surface and groundwater, such as: paints, varnishes, thinners, waste oils, photographic solutions, and pesticides.